Documentation

GProv Help & User Manual

Step-by-step guides for every part of GProv — setting up your record, ordering and managing care, running an organization, and administering the platform. Sign in to see role-specific guides.

Care & Coordination

Appointments & Finding Care

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Find a provider, book and manage appointments, or have Appi request one for you.

Start a Video Visit

How to start an audio or video call with your care team from a Secure Messaging thread.

Messaging & Your Care Team

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Securely message your care team and manage family / care team / care circle connections.

Share Your Record With Your Doctor (QR Code)

Generate a QR code so a doctor or care team member can connect with you and see your shared record.

Using Appi, Your AI Assistant

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Chat, triage symptoms, and approve gated agentic actions like refills and bookings.

Care Gaps

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What care gaps are, how they're computed, and how to close or defer them.

Insurance & Coverage

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Add policies, run AI coverage analysis, and check travel coverage.

Travel Health Hub

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Plan trips, get destination health advice, vaccinations, and abroad-care info.

Alerts & Notifications

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Understand alert types and manage notification preferences and consent.

Body Map

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Tap where it hurts on an interactive body view, then ask Appi about it or log it to your symptom journal.

Second Opinion

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Request a specialist second opinion, attach records, and track its status.

Behavioral Health & Screenings

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Mental-health screening (PHQ-9/GAD-7), social-needs (SDOH) screening, and tracking outcomes.

Health Library (Patient Education)

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Browse educational resources on conditions and treatments.

Price Transparency & Cost Estimates

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Compare procedure costs across providers and estimate your out-of-pocket cost.

International Health

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Access international health services and the global provider network.

Find Care & Provider Search

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Search providers by specialty and location, filter, use free-clinic mode, and start a booking.

Appi Voice Mode

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Talk to Appi hands-free with Live Voice, and how Pro voice minutes and top-ups work.

Notifications & Reminders

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The notification center, how reminders are generated, and managing delivery.

Coverage Analyzer

Check what a plan covers with the free AI coverage analyzer.

Appi Activity & History

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Review and re-open your past Appi conversations and assessments.

Getting Started

Provider Tools

Your Account

Your Health Record